OUR EXPERTISE
Welcome to Kyoto Gorilla
At Kyoto Gorilla, we’re passionate about making your travel experience in Kyoto seamless and enjoyable. Our mission is to provide hassle-free luggage delivery services from Kyoto Station to your hotel or accommodation, ensuring that you can explore this beautiful city without the burden of heavy bags.
OUR KNOWLEDGE
Our Story
Founded by travelers for travelers, we understand the frustration of navigating unfamiliar cities with luggage. Our team is dedicated to delivering exceptional service with a personal touch, ensuring that every piece of luggage reaches its destination safely and efficiently.
WHAT WE DO
Our Values
Customer-Centric
We believe that every traveler deserves personalized attention. Our customer support team is dedicated to ensuring your needs are met promptly and efficiently. We offer multilingual support so that language barriers never get in the way of a smooth travel experience. Whether you have questions about our service or need assistance with your booking, our friendly team is always ready to help.
Reliability
Reliability is at the heart of everything we do. We understand that time is precious when you’re traveling. That’s why we guarantee same-day delivery for all luggage from Kyoto Station to your hotel or accommodation. This means you can focus on exploring Kyoto’s stunning landscapes and cultural treasures without worrying about where your bags are.
Simplicity
We know that travel can be stressful enough without complicated logistics adding to the mix. That’s why we’ve streamlined our booking process to be as straightforward as possible—no tedious paperwork required! With just a few clicks, you can book our services online or through our app and enjoy peace of mind knowing your luggage will arrive safely at its destination.
MEET US
Our Team
Yasu Saito
Director / Marketing
Yasu specializes in marketing and has a long track record of expanding companies’ market reach and enhancing customer experience.
Koji Takada
Director / Operation
Koji, a long-time Kyoto native, brings extensive expertise in the transport and finance/trading sectors.
Kyoko Okuyama
CFO
Kyoko, a finance graduate, has experience in corporate finance.
Karen Fukasawa
Customer Relations Manager
Born in the US, raised in Kyoto and graduate from a university in Kyoto.
Thinking about joining our team?
Check out our open positions, or drop us a line, say hi.