For 1 Piece

Luggage

¥2,000/piece

Fixed price
Anywhere within Kyoto City
Any piece of luggage or bags
Same day delivery before 6pm
Trackable up to delivery
Multilingual support

Book Now

Open Hours

  • Sunday

    08:00AM-09:00PM

  • Monday

    08:00AM-09:00PM

  • Tuesday

    08:00AM-09:00PM

  • Wednesday

    08:00AM-09:00PM

  • Thursday

    08:00AM-09:00PM

  • Friday

    08:00AM-09:00PM

  • Saturday

    08:00AM-09:00PM

Pricing: Simple and Affordable

At Kyoto Gorilla, we believe in transparency and simplicity. Our pricing is straightforward: ¥2,000 per piece of luggage. Whether you have a suitcase, backpack, or any other type of luggage, our rate remains the same. This means you can plan your trip without worrying about complicated pricing structures.

What You Get for ¥2,000:

  • Same-Day Delivery: Your luggage is delivered from Kyoto Station to your hotel or accommodation on the same day you arrive.
  • No Complicated Paperwork: Just show up, check in your luggage, and enjoy your day.
  • Reliable Service: Our team ensures your luggage reaches its destination safely and efficiently.

Why Choose Us?

  • Convenience: Travel hands-free and explore Kyoto without the burden of heavy bags.
  • Peace of Mind: Know that your luggage is in good hands with our reliable and efficient service.

Plan Now Your Seamless Arrival In Kyoto

Your Seamless Customer Experience with Kyoto Gorilla

Step 1

Booking

You can book our service easily through our website or at designated representative spots around Kyoto. Simply fill out the same form available on kyotogorilla.com.

Step 2

Booking Confirmation

Once booked, you’ll receive an email with all the details of your booking, including a unique barcode. This barcode is essential for checking in your luggage.

Step 3

Itinerary Changes

Need to make any changes to your booking? Just contact us via email or WhatsApp, and we’ll be happy to assist you.

Step 4

Check-in

On the day of your arrival, show the barcode to our representatives at Kyoto Station, and check in your luggage. You’ll then pay for the service.

Step 5

Delivery

Our team will handle the rest. We’ll ensure your luggage is delivered safely to your hotel or accommodation.

Step 6

Tracking Your Luggage

While we don’t offer real-time tracking, rest assured that our team is working diligently to ensure timely delivery. If you have any concerns about your luggage, feel free to reach out to us.

Step 7

Issue Resolution

In the unlikely event of an issue (e.g., delayed delivery or damaged luggage), please contact us immediately. We’ll work promptly to resolve the problem and keep you updated on the status.

How It Works

  1. Pre-Arrival Booking: To ensure a smooth delivery, please provide us with your accommodation details prior to arrival. This helps us streamline the process and save you time.
  2. Alternative Option: If needed, you can fill out a carbon copy form upon arrival.
  3. Payment Method: Payment is made by cash when we receive your luggage at Kyoto Station.
  4. Delivery Process:
    • Once we collect your luggage, our team sorts it efficiently.
    • Each piece of luggage is then assigned to a driver who will transport it directly to your accommodation.
    • Enjoy hands-free sightseeing while we handle the logistics!

Benefits of Using Our Service:

  • No need for complicated paperwork or long waits.
  • Focus on exploring Kyoto without the burden of heavy bags.
  • Reliable same-day delivery ensures that you can check into your hotel with ease.

Customer Support:

  • Contact Us: For any inquiries or concerns about our service, please contact us via phone at [insert phone number] or email at [insert email address].
  • Language Support: Our multilingual team is available to assist you in multiple languages for added convenience.
  • Issue Resolution: If there are any issues during delivery (e.g., lost items), please notify us immediately so that we can address them promptly according to our policies outlined below.

Disclaimers Page

Important Information

Terms & Conditions:

  • Payment Terms: Payment must be made in cash upon collection of luggage at Kyoto Station.
  • Accommodation Details: Please provide accurate accommodation information before arrival to ensure timely delivery.
  • Liability Limitation: We take utmost care in handling all items; however, liability for loss or damage is limited as per our insurance policy terms (available upon request).
  • Service Area: Our service covers deliveries within designated areas of Kyoto City only.

Cancellation Policy:

  • Cancellations must be made at least 24 hours prior to scheduled pickup time for full refund eligibility.
  • Late cancellations may incur charges based on operational costs incurred up until cancellation notice was received.

Customer Responsibilities:

  • Ensure all personal belongings are securely packed within checked items before handing over luggage for transport.
  • Report any issues or concerns promptly so that they can be addressed effectively.

By using our service, customers acknowledge acceptance of these terms and conditions as outlined above.