Your Seamless Customer Experience with Kyoto Gorilla

Step 1

Booking

You can book our service easily through our website or at designated representative spots around Kyoto. Simply fill out the same form available on kyotogorilla.com.

Step 2

Booking Confirmation

Once booked, you’ll receive an email with all the details of your booking, including a unique barcode. This barcode is essential for checking in your luggage.

Step 3

Itinerary Changes

Need to make any changes to your booking? Just contact us via email or WhatsApp, and we’ll be happy to assist you.

Step 4

Check-in

On the day of your arrival, show the barcode to our representatives at Kyoto Station, and check in your luggage. You’ll then pay for the service.

Step 5

Delivery

Our team will handle the rest. We’ll ensure your luggage is delivered safely to your hotel or accommodation.

Step 6

Tracking Your Luggage

While we don’t offer real-time tracking, rest assured that our team is working diligently to ensure timely delivery. If you have any concerns about your luggage, feel free to reach out to us.

Step 7

Issue Resolution

In the unlikely event of an issue (e.g., delayed delivery or damaged luggage), please contact us immediately. We’ll work promptly to resolve the problem and keep you updated on the status.

Travel Smart, Travel Hands-Free with Kyoto Gorilla

Kyoto Gorilla specializes in Kyoto luggage transport, delivering your luggage from Kyoto Station to your hotel or accommodation on the same day you arrive, all for just ¥2,000 per piece of luggage. This hassle-free service eliminates the need for complicated paperwork, allowing you to enjoy a seamless travel experience.

Our dedicated customer support team is available to assist you in multiple languages should any issues arise during your journey. By entrusting us with your luggage delivery needs, you can focus on what truly matters—enjoying every moment of your vacation without the burden of heavy bags.

With our reliable and efficient service, you can explore Kyoto’s vibrant streets and cultural landmarks hands-free. Whether it’s visiting iconic temples or strolling through serene gardens, we ensure that your luggage reaches its destination safely while you immerse yourself in this beautiful city’s wonders.

Let us handle the logistics so that you can create unforgettable memories in Kyoto!

PLAN YOUR SEAMLESS ARRIVAL IN KYOTO

Help us tailor our luggage delivery service to your needs by filling out the form below. We’re excited to make your travel experience in Kyoto even more enjoyable!


Our values

Customer-Centric

We believe that every traveler deserves personalized attention. Our customer support team is dedicated to ensuring your needs are met promptly and efficiently. We offer multilingual support so that language barriers never get in the way of a smooth travel experience. Whether you have questions about our service or need assistance with your booking, our friendly team is always ready to help.

Reliability

Reliability is at the heart of everything we do. We understand that time is precious when you’re traveling. That’s why we guarantee same-day delivery for all Kyoto luggage transport from Kyoto Station to your hotel or accommodation. This means you can focus on exploring Kyoto’s stunning landscapes and cultural treasures without worrying about where your bags are.

Simplicity

We know that travel can be stressful enough without complicated logistics adding to the mix. That’s why we’ve streamlined our booking process to be as straightforward as possible—no tedious paperwork required! With just a few clicks, you can book our services online or through our app and enjoy peace of mind knowing your luggage will arrive safely at its destination.

Your Gateway to Kyoto:
Essential Travel Resources

Our Team

Yasu Saito

Yasu specializes in marketing and has a long track record of expanding companies’ market reach and enhancing customer experience.

Koji Takada

Koji, a long-time Kyoto native, brings extensive expertise in the transport and finance/trading sectors.

Kyoko Okuyama

Kyoko, a finance graduate, has experience in corporate finance.

Karen Fukasawa

Born in the US, raised in Kyoto and graduate from a university in Kyoto.

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